Every group has questions before a big trip, so we pulled together the ones we hear most often. If yours isn’t here, call us — we personally answer the phone.
How many people can your homes sleep?
Our homes range from a cozy retreat for smaller families up to lodges that sleep 10 to 30 guests, so we can usually fit groups of almost any size. Tell us how many you’re bringing and we’ll point you to the right home.
What’s included in the home?
Every home comes with a fully stocked gourmet kitchen, linens and towels provided, a washer and dryer, and free Wi-Fi throughout. Our larger lodges add extras like theater rooms, game rooms with pool and arcade, party hot tubs, and fire pits.
Is there a pool?
Eagles Landing Lodge has an indoor pool, which is a favorite year-round since it’s usable no matter the season. Give us a call and we can tell you exactly what’s available at each property.
How close are you to downtown Gatlinburg and the national park?
Our lodges sit high on Forest Springs Mountain, just minutes from downtown Gatlinburg, the Parkway, and the entrance to Great Smoky Mountains National Park.
Will we see wildlife?
Almost certainly. Black bear sightings are common here — one guest at Vista Lodge told us they saw more bears from the front porch than they did in the park itself.
Do you allow pets?
Pet policies vary by home, so give us a call before you book and we’ll confirm exactly what’s allowed at the property you’re considering.
What’s the best way to book?
Booking directly with us gets you our best rate and puts you in touch with the family who actually runs these homes, instead of a third-party platform.
Have a question we didn’t cover? Call us, or check availability and we’ll help you take it from there.